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CheapOstay FAQ's
Please browse the most frequently asked questions by our customers and you may easily find the answer to your question:
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Hotels
Q. I made a hotel reservation online. Do I get a confirmation voucher?
Q. How do I add additional passengers to an existing hotel booking?
Q. What do I do if the Hotel charges more than the amount of my reservation?
Q. What if I have to cancel my hotel booking?
Q. Do online bookings require immediate payment?
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Q. What should I do if I have problems checking in, or they can't find my reservation?
Q. What is a pre-paid hotel reservation?
Q. What is a guaranteed reservation?
Q. How do I cancel my hotel booking?
Q. How do I change the dates for my hotel?
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Q. Is the type of bedding I select confirmed?
Q. Can I take my pet with me into the hotel?
Q. Are the hotel rates in US dollars?
Q. Can I get a Government, AAA or AARP discount?
Q. What types of Credit cards are accepted?
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Q. Do I need a voucher for my hotel reservation?
Q. What should I do if I have problems checking in at the hotel?
Q. I called the hotel and they don't have my reservation. What should I do?
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